A leader in Fashion Industry
Client is a premier Indian fashion retailer with an expanding global footprint Mumbai, India
10,000+ employees
Premier Fashion Retailer
The Roadblocks we tackled
The client set out to establish itself as a top-tier, high-end fashion retailer. A key part of this vision involved building a strong seller network and integrating important business areas like product listings, marketing and logistics.
However, they faced several roadblocks. Onboarding new sellers was slow and error-prone due to poorly integrated marketplaces. During peak periods, the client’s system couldn’t keep up with the high volume of messages and transactions, ultimately leading to delays, system crashes and message loss. This lack of reliability and control directly affected operational efficiency and customer experience, slowing their marketplace growth.
- Errors during seller onboarding
- Inability to handle high volume of data and transactions during peak times
- Critical message loss with no way to retrieve or retrace data
How we solved it
To address the client’s challenges and establish a robust marketplace, the Aekyam team customized its integration platform to match the clients specific scalability needs.
Aekyam enabled fast and smooth onboarding of new sellers and partners, eliminating the earlier issues and making the process error-free. Its scalable architecture helped the client to handle high volume messages and transactions during peak business periods, with minimal downtime and high performance optimization.
Additionally, in case any messages were lost due to internal system issues, Aekyam’s reply functionality allowed the sellers to resend messages ensuring that order fulfillment or business operations were not disrupted. The platform’s intuitive UI also played a crucial role. Aekyam had a dashboard that was designed to showcase all the failed entries with the ability to track and facilitate reprocessing of unsuccessful events.
Lastly, Aekyam’s flexible framework meant that the solution could evolve with the client’s business, supporting new features, workflows, or partners as their marketplace scaled overtime.
- Implementation of Custom-Configured Scalability Architecture
- Implementation of Robust Error Handling and Recovery Mechanisms
- Implementation of Modular and Extensible Framework
Outcomes we delivered
With Aekyam, the client went through a complete transformation which helped them to enhance their operations and processes. Seller onboarding was faster, more reliable, integrations were streamlined and the system could now handle peak volumes with ease.
The client not only improved performance and resilience but also achieved cost-efficiency minimizing manual efforts and operational delays. Aekyam gave the client the confidence and infrastructure to scale further and position itself as a trusted name in the fashion industry.
- 70% faster seller onboarding
- Reduced TTV
- Faster and secure integration
- Cost efficiency with a reduced cost of ownership
- 2x auto-scaling tested against peak hour volume
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Are you experiencing challenges with data silos and integration bottlenecks specially in order management and warehouse management? Are you facing limitations in achieving seamless connectivity and agility across different applications? Acuver’s Integration Platform as a Service (iPaaS) solution, Aekyam, can help. Get in touch with our experts today to know how our intelligent integration platform can create robust integration solutions tailored to your specific integration and automation requirements.