Last Mile Fulfillment

Introduction

Last Mile Fulfillment

In retail, the last mile isn’t just the final step—it’s the moment of truth for customer satisfaction. Yet, it’s often the most expensive and complex part of the supply chain, involving multiple handoffs, unpredictable traffic, and varying delivery conditions. Shoppers today expect more than just timely delivery—they want real-time tracking, flexible time slots, instant updates, and a reliable experience that matches the promise made at purchase. Every delay, missed update, or rigid delivery window can directly impact brand loyalty and repeat business.

Solution

Where Aekyam Comes In

In last-mile operations, uniting OMS, WMS, carrier APIs, and customer-facing apps isn’t always straightforward. Aekyam makes it seamless—connecting every piece so deliveries are timely, accurate, and effortless for customers.

Implementation

How Aekyam Enhances Last Mile Fulfillment Implementation

Dynamic Carrier & Route Selection

Integrates with multiple carriers to auto-select optimal routes based on cost, SLA, and delivery speed.

Real-Time Order & Shipment Tracking

Consolidates tracking feeds from carriers and WMS for a unified, real-time delivery status view.

Aekyam Edge for Localized Data Handling

Integrates delivery partner data near dispatch points to reduce latency and enhance responsiveness

Prebuilt APIs for 3PL & Courier Networks

Streamlines integration and coordination with diverse last-mile delivery partners for faster onboarding

Security & Compliance for Customer Data

Enables compliant customer communication integrations that align with regional data privacy regulations across last-mile operations

Impact

Impact Delivered

Metric	Before Aekyam	After OMS + Aekyam Integration
Order Processing Speed	Manual/Slow	Automated & 2x faster
Inventory Accuracy	~85%	>98%
On-Time Delivery	~80%	>95%

Contact Us

Are you experiencing challenges with data silos and integration bottlenecks specially in order management and warehouse management? Are you facing limitations in achieving seamless connectivity and agility across different applications? Acuver’s Integration Platform as a Service (iPaaS) solution, Aekyam, can help. Get in touch with our experts today to know how our intelligent integration platform can create robust integration solutions tailored to your specific integration and automation requirements.