Last updated: 29 September 2026
Aekyam is an enterprise AI orchestration owned and operated by Acuver Consulting Private Limited (“Acuver Consulting”, “we”, “us”, “our”). This Privacy Policy explains how we collect, use, disclose, retain and protect personal information when you visit aekyam.com (the “Site”), request information or a demo, download content, communicate with us, or use services offered through the Site (the “Service”).
This Policy applies to prospective customers, customers, business users, website visitors, partners and other individuals who interact with the Site or Service. “Personal information” means information that identifies or can reasonably be linked to an individual, including contact details, business details, online identifiers, technical information and information submitted through forms or communications with us.
We use administrative, technical and organisational safeguards designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. We regularly review our privacy and security practices and update them as needed.
Information we collect
We collect only the information needed to operate the Site and Service, respond to requests, communicate with you, improve our offerings and maintain security. Depending on how you interact with us, this may include:
- Contact information, such as name, email address, phone number and business address
- Business information, such as company name, job title, organisation details and areas of interest
- Information you submit through contact forms, demo requests, enquiries, content downloads or other communications
- Technical and usage information, such as IP address, browser type, device information, pages visited and time spent on the Site
- Cookie, analytics and similar technology data used to understand Site performance and visitor activity
How we use information
We use personal information for the following purposes:
- To provide, operate, maintain and improve the Site and Service
- To respond to demo requests, enquiries, content downloads and support or security communications
- To communicate with you about our products, services, events and updates, where permitted by law
- To analyse Site usage, measure campaign performance and improve user experience
- To troubleshoot issues, detect and protect against errors, cyber fraud, misuse or other unlawful activity
- To enforce our Terms of Use and comply with legal, regulatory, contractual and security obligations
Cookies and analytics
When you visit the Site, we may collect technical and navigational information, such as browser type, IP address, pages visited and average time spent on the Site. We use this to identify software compatibility issues and to improve the Site’s design, functionality and your experience.
Cookies. Cookies are small text files that your browser stores on your device. We may set and access cookies to store your preferences and to understand how the Site is used. Most browsers let you block or delete cookies. If you disable them, some functionality of the Site may not work as intended. Our cookies are encoded so that only we can interpret the information stored in them.
Web beacons. Web beacons are images embedded in a web page or email to measure and analyse usage and activity. We, or third-party service providers acting on our behalf, may use them to analyse Site usage and improve the Service.
Third-party analytics. We may use third-party service providers to measure the performance of our online campaigns and analyse visitor activity on the Site, and may permit them to use cookies and similar technologies for this purpose. We do not share personal information about our customers with these providers, and they do not collect such information on our behalf. All of them are required to comply with this Policy.
How we share information
We do not sell personal information. We may share personal information with service providers that support our business, such as hosting providers, email and communication tools, analytics providers, CRM or marketing systems, security and monitoring providers, and customer-support tools. These providers may use personal information only to deliver services to us and must protect it in accordance with contractual obligations.
Disclosure to protect our rights or where required by law
We reserve the right (and you authorise us) to share or disclose your personal information when we determine, in our sole discretion, that disclosure is necessary or appropriate:
- To enforce our rights against you, or in connection with a breach of this Policy or our Terms of Use
- To prevent prohibited or illegal activities
- When required by any applicable law, rule, regulation, subpoena or other legal process
Transfer upon change of control
Personal information may be transferred to a third party as a result of a sale, acquisition, merger, reorganisation or other change of control. If we sell, merge or transfer any part of our business, that may include your personal information, and it will be handled only in accordance with this Policy. If this happens, you will be asked whether you wish to stop receiving promotional information.
Your privacy rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also withdraw consent where processing is based on consent, or object to or request restriction of certain processing where applicable. To exercise these rights, email cybersecurity@acuverconsulting.com. We may need to verify your identity before responding to your request.
Data retention
We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, provide the Site and Service, comply with legal, contractual and regulatory obligations, resolve disputes, maintain security and enforce our rights. When information is no longer needed, we delete, anonymise or securely retain it only as required by law or legitimate business needs.
International transfers
Personal information may be processed, stored or accessed in countries other than the country where you are located. Where this occurs, we take appropriate steps designed to protect personal information in accordance with this Policy and applicable law, including contractual safeguards where required.
Children’s privacy
The Site and Service are intended for business and professional users and are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
Contact us
If you have questions, comments, requests or security-related concerns about this Policy or our handling of personal information, email cybersecurity@acuverconsulting.com. We will review your request and respond in accordance with applicable law.
Updates to this Policy
We update this Privacy Policy periodically. Changes take effect immediately upon posting on this page. The “Last updated” date above shows when it was last revised.
Privacy governance and compliance
We maintain privacy and security governance practices designed to support compliance with this Policy and applicable obligations. Access to personal information is limited to authorised personnel and service providers who need it for legitimate business purposes and are subject to confidentiality, security and appropriate-use requirements.